Case Studies

See exactly what we built and what it achieve for clients across 15+ industries.

Featured

Construction

ConnectionAI and Blackbook AI: Partnering to Bring AI to Structural Steel

ConnectionAI wanted to give structural steel teams connection information weeks or months earlier than traditional detailing allows. Blackbook AI helped make that possible by building the AI models, platform foundations, and product capabilities behind its SaaS platform.

Large steel structure under construction against a bright blue sky with some clouds
Transport, Postal & Warehousing

Rail Yard Scheduling Optimization

Blackbook AI developed a constraint-based scheduling engine that optimizes complex rail yard operations in real time, improving on-time performance, throughput, and operational consistency.

Two rail workers in hard hats and safety vests reviewing a clipboard beside the tracks in a rail yard
Public Administration & Safety

Automated CRN Creation and Data Migration

Blackbook AI implemented an automated customer reference number (CRN) update solution that reduced backlog, improved data integrity, and accelerated customer record processing as part of a large-scale data breach response.

Staff member at a computer handing a card across a service counter to a smiling customer
Public Administration & Safety

Incident Report Review Automation

Blackbook AI implemented a Power Platform solution that automated incident report reviews, reduced manual workload, and improved processing accuracy and timeliness.

Firefighter in protective gear filling out a report on a clipboard beside a scorched wall
Electricity, Gas, Water & Waste Services

Automated Customer Onboarding from Quote to Billing

Blackbook AI implemented an end-to-end automation solution that streamlined customer onboarding, improved data accuracy, and accelerated billing system integration.

Utility worker in a hard hat and safety vest looking up at high-voltage transmission towers
Transport, Postal & Warehousing

NLP-Powered Insurance Claims Agent

Blackbook AI implemented an NLP-powered Insurance Claims Agent to automate communication, streamline workflows, and proactively monitor delays.

Aerial view of a white bus traveling along a highway through green countryside
Filter case studies
Industry
Platform
Use Case
Technology
Filtering by:
Tag
Operator
Value
close
Thank you! Your submission has been received.
Oops! Something went wrong while submitting the form.
Read case study
Healthcare & Social Assistance

Automated Employee Onboarding

Workforce & Talent Management
UiPath
Robotic Process Automation
Document Understanding
Intelligent Automation
Artificial Intelligence|Automation
Read case study
Accommodation & Food Services

Automated Room Rate Verification

Process Optimization & Operational Efficiency
UiPath
Robotic Process Automation
Intelligent Automation
Artificial Intelligence|Automation
Read case study
Education & Training

Automated Employee Offboarding

Workforce & Talent Management
UiPath
Robotic Process Automation
Intelligent Automation
Artificial Intelligence|Automation
Read case study
Public Administration & Safety

Automated CRN Creation and Data Migration

Process Optimization & Operational Efficiency
UiPath
Robotic Process Automation
Intelligent Automation
Artificial Intelligence|Automation
Read case study
Education & Training

Automating International Student Application Assessments

Education & Student Services
Microsoft Azure
Microsoft Power Automate
Intelligent Automation
Low-Code Development
Artificial Intelligence|Digital & Low-Code
Read case study
Public Administration & Safety

Incident Report Review Automation

Claims, Finance & Document Automation
Microsoft Azure
Microsoft Power Automate
Intelligent Automation
Low-Code Development
Artificial Intelligence|Digital & Low-Code
Read case study
Electricity, Gas, Water & Waste Services

Automated Customer Onboarding from Quote to Billing

Customer Experience & Service Operations
Microsoft Power BI
Microsoft Power Automate
Intelligent Automation
Business Intelligence
Low-Code Development
Artificial Intelligence|Data Analytics|Digital & Low-Code
Read case study
Education & Training

Automated Contract Renewals

Workforce & Talent Management
UiPath
Robotic Process Automation
Intelligent Automation
Artificial Intelligence|Automation
Read case study
Administrative & Support Services

Resume Classification and Scoring

Workforce & Talent Management
UiPath
Machine Learning
Robotic Process Automation
Intelligent Automation
Document Understanding
Artificial Intelligence|Automation
Contact us

Let's discover what's possible together

Every successful project starts with a well-defined use case. Contact our team to uncover where AI, automation and data solutions can support your organisation.