Privacy Policy

Last Updated: Friday 22 May 2026

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Privacy Policy

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Blackbook AI is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

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We operate in accordance with the Australian Privacy Principles (APPs) contained in the PrivacyAct 1988 (Cth). These principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

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A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.

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What is Personal Information and why do we collect it?

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Personal information is information that can identify an individual, such as a name, email address, phone number or company details submitted through our website forms.

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We may collect personal information when you:

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• submit an enquiry,
• download content,
• subscribe to marketing communications,
• register for events,
• or interact with our website.

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We may also collect limited website usage information through cookies, analytics tools and similar technologies to help improve website performance, user experience and marketing effectiveness.

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We collect personal information for purposes including:

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• responding to enquiries and requests,
• providing information about our services,
• sending marketing and communications,
• improving our website and digital experience,
• and analysing website engagement and performance.

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We only collect information that is reasonably necessary for these purposes.

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We rely on your consent to collect, use and disclose personal information. You may opt out of marketing communications at any time using the unsubscribe link included in our communications or by contacting us directly.

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We do not intentionally collect sensitive personal information through this website.

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Third-Party Services and Disclosure

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We may share personal information with trusted third-party service providers who support our marketing, website operations and business activities.

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This may include providers of:

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• website analytics,
• CRM and marketing automation platforms,
• event and communication tools,
• and marketing or outreach services.

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These providers may process information on our behalf and are expected to protect personal information in accordance with applicable privacy laws.

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We may also disclose information where required or authorised by law.

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We do not sell personal information.

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Some third-party providers may store or process information outside Australia, including in countries where Blackbook AI operates.

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Security of Personal Information

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We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

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We maintain appropriate physical, electronic and administrative safeguards to help protect the personal information we collect and hold.

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Access to your Personal Information

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You may request access to the personal information we hold about you, or ask us tocorrect or update it, by contacting us at office@blackbookai.com. We willrespond to requests in accordance with applicable privacy laws.

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We do not charge a fee for access requests but may charge an administrative fee for providing a copy of your personal information. We may also require identification before releasing the requested information.

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Policy Updates

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This Policy may change from time to time and is available on our website.

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Privacy Policy Complaints & Enquiries

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If you have any queries or complaints about our Privacy Policy, please contact us at:

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Blackbook AI, Level 9, 300 Queen Street, Brisbane City QLD 4000 Australia office@blackbookai.com.

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If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner at www.oaic.gov.au.