Privacy Policy

Last Updated: Friday 22 May 2026

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Privacy Policy

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Blackbook AI is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

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We operate in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), as well as applicable provincial legislation including Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25). These laws govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

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A copy of PIPEDA may be obtained from the website of the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca.

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What is Personal Information and why do we collect it?

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Personal information is information that can identify an individual, such as a name, email address, phone number or company details submitted through our website forms.

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We may collect personal information when you:

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• submit an enquiry,
• download content,
• subscribe to marketing communications,
• register for events,
• or interact with our website.

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We may also collect limited website usage information through cookies, analytics tools and similar technologies to help improve website performance, user experience and marketing effectiveness.

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We collect personal information forpurposes including:

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• responding to enquiries and requests,
• providing information about our services,
• sending marketing communications,
• improving our website and digital experience,
• and analyzing website engagement and performance.

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We only collect information that isreasonably necessary for these purposes.

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Where required by applicable privacy laws, we rely on your consent to collect, use and disclose personal information. You may opt out of marketing communications at any time using the unsubscribe link included in our communications or by contacting us directly.

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We do not intentionally collect sensitive personal information through this website.

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Third-Party Services and Disclosure

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We may share personal information with trusted third-party service providers who support our marketing, website operations and business activities.

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This may include providers of:

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• website analytics,
• CRM and marketing automation platforms,
• event and communication tools,
• and marketing or outreach services.

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These providers may process information on our behalf and are expected to protect personal information in accordance with applicable privacy laws.

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We may also disclose information where required or authorised by law.

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We do not sell personal information.

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Some third-party providers may store or process information outside Canada, including in countries where Blackbook AI operates.

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Security of Personal Information

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We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

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We maintain appropriate physical, electronic and administrative safeguards to help protect the personal information we collect and hold.

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Access to your Personal Information

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You may request access to the personal information we hold about you or ask us to correct or delete your information by contacting us at office@blackbookai.com

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We will respond to requests in accordance with applicable privacy laws.

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Policy Updates

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This Policy may change from time to time and is available on our website.

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Privacy Policy Complaints & Enquiries

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If you have any queries or complaints about our Privacy Policy, please contact us at:

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Blackbook AI Level 9, 300 Queen Street,Brisbane City QLD 4000 Australia office@blackbookai.com

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If you are not satisfied with our response, you may escalate your complaint to the Office of the PrivacyCommissioner of Canada at www.priv.gc.ca