Privacy Policy

Last Updated: Friday 22 May 2026

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Privacy Policy

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Blackbook AI is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

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We operate in accordance with the Philippines' Data Privacy Act of 2012 (Republic Act No.10173) and its Implementing Rules and Regulations, overseen by the National Privacy Commission (NPC). These laws govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

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A copy of the Data Privacy Act of 2012 may be obtained from the website of the National Privacy Commission at www.privacy.gov.ph.

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What is Personal Information and why do we collect it?

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Personal information is information that can identify an individual, such as a name, email address, phone number or company details submitted through our website forms.

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We may collect personal information when you:

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• submit an enquiry,
• download content,
• subscribe to marketing communications,
• register for events,
• or interact with our website.

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We may also collect limited website usage information through cookies, analytics tools and similar technologies to help improve website performance, user experience and marketing effectiveness.

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We collect personal information for purposes including:

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• responding to enquiries and requests,
• providing information about our services,
• sending marketing communications,
• improving our website and digital experience,
• and analyzing website engagement and performance.

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We only collect information that is reasonably necessary for these purposes.

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We rely on your consent to collect, use and disclose personal information. You may opt out of marketing communications at any time using the unsubscribe link included in our communications or by contacting us directly.

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We do not intentionally collect sensitive personal information through this website.

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Third-Party Services and Disclosure

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We may share personal information with trusted third-party service providers who support our marketing, website operations and business activities.

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This may include providers of:

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• website analytics,
• CRM and marketing automation platforms,
• event and communication tools,
• and marketing or outreach services.

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These providers may process information on our behalf and are expected to protect personal information in accordance with applicable privacy laws.

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We may also disclose information where required or authorized by law.

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We do not sell personal information.

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Some third-party providers may store or process information outside Australia, including in countries where Blackbook AI operates. Where this occurs, we take reasonable steps to ensure your information remains protected.

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Security of Personal Information

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We take reasonable steps to protect personal information from misuse, loss, unauthorized access, modification or disclosure.

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We maintain appropriate physical, electronic and administrative safeguards to help protect the personal information we collect and hold.

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Your Rights

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Under the Data Privacy Act of 2012, you have the right to:

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• know what personal information we hold about you and how it is being used,
  
  • access a copy of your personal information,
  • ask us to correct any inaccurate or incomplete information,
  • ask us to delete your information where it is no longer needed,
  • object to or withdraw consent for how we use your information,
  • and lodge a complaint with the National Privacy Commission.

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To exercise any of these rights, please contact us at office@blackbookai.com.

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We will respond to requests in a reasonable timeframe and in accordance with applicable privacy laws.

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Policy Updates

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This Policy may change from time to time and is available on our website.

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Privacy Policy Complaints & Enquiries

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If you have any queries or complaints about our Privacy Policy, please contact us at:

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BlackbookAI, Level 9, 300 Queen Street, Brisbane City QLD 4000 Australia office@blackbookai.com

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If you are not satisfied with our response, you may escalate your complaint to the National Privacy Commission of the Philippines at www.privacy.gov.ph.