Case Studies

See exactly what we built and what it achieve for clients across 15+ industries.

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Construction

ConnectionAI and Blackbook AI: Partnering to Bring AI to Structural Steel

ConnectionAI wanted to give structural steel teams connection information weeks or months earlier than traditional detailing allows. Blackbook AI helped make that possible by building the AI models, platform foundations, and product capabilities behind its SaaS platform.

Large steel structure under construction against a bright blue sky with some clouds
Transport, Postal & Warehousing

Rail Yard Scheduling Optimization

Blackbook AI developed a constraint-based scheduling engine that optimizes complex rail yard operations in real time, improving on-time performance, throughput, and operational consistency.

Two rail workers in hard hats and safety vests reviewing a clipboard beside the tracks in a rail yard
Public Administration & Safety

Automated CRN Creation and Data Migration

Blackbook AI implemented an automated customer reference number (CRN) update solution that reduced backlog, improved data integrity, and accelerated customer record processing as part of a large-scale data breach response.

Staff member at a computer handing a card across a service counter to a smiling customer
Public Administration & Safety

Incident Report Review Automation

Blackbook AI implemented a Power Platform solution that automated incident report reviews, reduced manual workload, and improved processing accuracy and timeliness.

Firefighter in protective gear filling out a report on a clipboard beside a scorched wall
Electricity, Gas, Water & Waste Services

Automated Customer Onboarding from Quote to Billing

Blackbook AI implemented an end-to-end automation solution that streamlined customer onboarding, improved data accuracy, and accelerated billing system integration.

Utility worker in a hard hat and safety vest looking up at high-voltage transmission towers
Transport, Postal & Warehousing

NLP-Powered Insurance Claims Agent

Blackbook AI implemented an NLP-powered Insurance Claims Agent to automate communication, streamline workflows, and proactively monitor delays.

Aerial view of a white bus traveling along a highway through green countryside
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Healthcare & Social Assistance

Accounts Payable Invoices without Purchase Orders Automation

Claims, Finance & Document Automation
UiPath
Robotic Process Automation
Intelligent Automation
Document Understanding
Artificial Intelligence|Automation
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Financial & Insurance Services

Automated Invoice Processing and Exception Handling

Claims, Finance & Document Automation
ABBYY
Robotic Process Automation
Intelligent Automation
Document Understanding
Artificial Intelligence|Automation
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Retail Trade

Automated Invoice Process and Analytics

Claims, Finance & Document Automation
ABBYY
UiPath
Robotic Process Automation
Intelligent Automation
Document Understanding
Machine Learning
Business Intelligence
Artificial Intelligence|Automation|Data Analytics
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Accommodation & Food Services

Automated Invoice Processing

Claims, Finance & Document Automation
ABBYY
Robotic Process Automation
Intelligent Automation
Document Understanding
Machine Learning
Artificial Intelligence|Automation
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Financial & Insurance Services

Automated Insurance Claims Processing

Claims, Finance & Document Automation
ABBYY
UiPath
Robotic Process Automation
Intelligent Automation
Document Understanding
Artificial Intelligence|Automation
Read case study
Public Administration & Safety

Sentiment Insight Tool

Customer Experience & Service Operations
Microsoft Power BI
Natural Language Processing
Machine Learning
Business Intelligence
Data Visualization
Artificial Intelligence|Data Analytics
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Transport, Postal & Warehousing

People Counting at Train Stations and Bus Stops

Public Safety, Transport & Environmental Monitoring
AWS
Computer Vision
Machine Learning
Edge Computing
Real-Time Analytics
Artificial Intelligence|Data Analytics
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Agriculture, Forestry & Fishing

Food Processing and Quality Control

Quality Control & Inspection
AWS
Computer Vision
Machine Learning
Real-Time Analytics
Intelligent Automation
Artificial Intelligence|Data Analytics
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Every successful project starts with a well-defined use case. Contact our team to uncover where AI, automation and data solutions can support your organisation.