Out This Week, but Nothing’s on Pause
Hi all 👋
I'm on vacation as this one goes out, so it's fitting that this week's theme is: the difference between a business that runs on people scrambling, and one that runs on systems, that don't need someone standing over them.
What's Happening in AI
Gartner recently surveyed audit teams and found that 93% are using AI, but only 38% actually have a strategy for it. Most of that usage is still focused on the easy stuff: drafting, reviewing documents, and similar tasks, rather than quality assurance or actual decision-making.
I think that pattern holds pretty much everywhere. High usage numbers can look like proof of transformation when they often just prove someone's busy.
We hold ourselves to the same test: it's easy to say a strategy exists. It's much harder to show it's actually running day to day without someone pushing it.
If nothing has really changed, a decision, a headcount number, a margin, that's activity, not a system you can trust to run itself
This Week's Case Study
Here's what that actually looks like on the ground. One client, an early childhood education provider with more than 16,000 staff, loses someone from the team almost every day.
Ordinary in a business that size, except every departure carries a legal deadline: HR has to issue a Separation Certificate and Final Payment Advice inside a strict window, every single time, and at that pace it was quietly consuming a huge chunk of their week.
We built an RPA bot to generate and send that paperwork automatically the moment someone leaves. The result:
- 2,000+ HR hours saved a year
- Every document on time, every time
- Scales with turnover, no added headcount
- Paid for itself in a few months
Nobody has to stand over it to make sure it happens.
→ Read the full case study.
A Useful Resource
One question I get quite often is: "How do I know if a process is actually worth automating?"
That's why we built the Administrative Tax Calculator. It shows you how much you're paying premium salaries to do low-value work, chasing updates, manual entry, bridging gaps between systems. Before you hire another person, see how much you're already losing to broken processes.
That's it for this week.
— Robbie
Get the latest tech news in your inbox
Hi all 👋
I'm on vacation as this one goes out, so it's fitting that this week's theme is: the difference between a business that runs on people scrambling, and one that runs on systems, that don't need someone standing over them.
What's Happening in AI
Gartner recently surveyed audit teams and found that 93% are using AI, but only 38% actually have a strategy for it. Most of that usage is still focused on the easy stuff: drafting, reviewing documents, and similar tasks, rather than quality assurance or actual decision-making.
I think that pattern holds pretty much everywhere. High usage numbers can look like proof of transformation when they often just prove someone's busy.
We hold ourselves to the same test: it's easy to say a strategy exists. It's much harder to show it's actually running day to day without someone pushing it.
If nothing has really changed, a decision, a headcount number, a margin, that's activity, not a system you can trust to run itself
This Week's Case Study
Here's what that actually looks like on the ground. One client, an early childhood education provider with more than 16,000 staff, loses someone from the team almost every day.
Ordinary in a business that size, except every departure carries a legal deadline: HR has to issue a Separation Certificate and Final Payment Advice inside a strict window, every single time, and at that pace it was quietly consuming a huge chunk of their week.
We built an RPA bot to generate and send that paperwork automatically the moment someone leaves. The result:
- 2,000+ HR hours saved a year
- Every document on time, every time
- Scales with turnover, no added headcount
- Paid for itself in a few months
Nobody has to stand over it to make sure it happens.
→ Read the full case study.
A Useful Resource
One question I get quite often is: "How do I know if a process is actually worth automating?"
That's why we built the Administrative Tax Calculator. It shows you how much you're paying premium salaries to do low-value work, chasing updates, manual entry, bridging gaps between systems. Before you hire another person, see how much you're already losing to broken processes.
That's it for this week.
— Robbie
